FREQUENTLY ASKED QUESTIONS
We strive to ensure that the products you see on our website are an accurate representation of the actual product. However, due to the limitations of photography and the fact that every computer monitor displays colors differently, there may be some slight variations in the color of the product you receive. Additionally, some of our products are made from natural materials, which can vary slightly in size and shape from garment to garment.
If you are concerned about the accuracy of the product you see in the picture, please contact our customer service team and we will be happy to help you.
You can view your sales receipt by logging into your account on our website and clicking on the “”Order History”” tab. Your receipt will be listed there, along with the details of your order, such as the items you purchased, the price, and the shipping information.
If you have any trouble finding your receipt, please contact our customer service team and we will be happy to help you.
Did your order arrive damaged, unsatisfactory, or not as described? If so, you are protected and can make a claim.
Here’s how: Within 3 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement. We will review your claim and contact you if we need more information. If approved, we will refund or resend the item, as well as cover the cost of return shipping.
Here are some things to keep in mind when returning an item: You must return the item within 3 days of the purchase date. The item must be in its original condition, with all tags attached. You will need to provide a reason for the return. Once we receive the item, we will process the return and issue you a refund.
The refund process may take a few days to complete.
If you have any questions about returning an item, please contact our customer service team. We will be happy to help you.
We do our best to keep our inventory up-to-date, but sometimes items sell out quickly. If an item is marked as “”out of stock,”” it means that we are currently out of that item. However, we may be able to restock it in the future.
To check the availability of an item, you can contact our customer service team. We will be happy to let you know if the item is expected to be restocked and when it will be available.
We apologize for any inconvenience this may cause. We appreciate your patience and understanding.
We can ship your order to any address in the world. Just enter the shipping address when you checkout.
Here are some of the countries we ship to:
If you are shipping to a country that is not listed, please contact our customer service team and we will be happy to help you.
We offer a variety of shipping options, so you can choose the one that best suits your needs. Our standard shipping option is free, but it may take up to 10 business days for your order to arrive. We also offer expedited shipping options, which can get your order to you in as little as 2 business days.
Here are some additional things to keep in mind when shipping an order:
-You will need to provide a valid shipping address.
-You may need to provide additional information, such as a phone number or email address.
-You may be responsible for customs fees and taxes.
If you have any questions about shipping your order, please contact our customer service team. We will be happy to help you. We hope this helps!
CONTACT US FOR ANY QUESTIONS
You can also email: firstname.lastname@example.org directly with any questions or comments.